Privacy Policy

1. 01

   Data we collect

   Through this website we collect the information you provide when you submit an enquiry: your name, email address, telephone number if supplied, company name, and the content of your message, including any details about your accounting setup.

   Through the bookkeeping platform, we process financial records, transaction data, bank statements and feeds, invoices, receipts, and supporting documents. This data is processed on behalf of the client business and, where the client is a company, may include personal data of its directors, employees, and counterparties.
2. 02

   Why we process it

   Website enquiry data is processed to respond to your enquiry, to provide a quote or consultation, and to maintain a record of the correspondence. We do not use it for unrelated marketing.

   Client financial data is processed to deliver the bookkeeping services engaged: transaction capture, categorisation, bank reconciliation, GST-ready record-keeping, management reporting, and preparation of financial statements. Processing may also be necessary to comply with Singapore legal and tax obligations, including those administered by IRAS and the Accounting and Corporate Regulatory Authority.
3. 03

   Legal basis and consent

   We process personal data with your consent, where processing is necessary to perform a contract with you, and where processing is necessary to comply with legal obligations. Consent for website enquiries is given when you submit the contact form.

   Where consent is the basis for processing, you may withdraw it at any time by contacting us. Withdrawal does not affect processing carried out before withdrawal, and may affect our ability to respond to an enquiry or continue an engagement where the data is necessary for it.
4. 04

   Disclosure and third parties

   We do not sell personal data. Data may be disclosed to service providers that support our operations, including cloud accounting and document storage platforms, communication providers, and professional advisers, under arrangements that limit their use of the data to the services they provide to us.

   Data may also be disclosed where required by Singapore law, by a court order, or to a regulatory authority exercising a statutory power. Where an external accountant or auditor is engaged by a client, data may be shared with them at the client's direction.
5. 05

   Retention

   Website enquiry data is retained for as long as necessary to respond and to maintain a record of the enquiry, and is deleted when no longer required for that purpose unless a client relationship begins.

   Client financial records are retained in accordance with Singapore statutory requirements, which generally require accounting and supporting records to be kept for at least five years from the end of the relevant year of assessment. Where a longer period is required by law or by an ongoing engagement, records are kept for that period.

   Filed
6. 06

   Security

   Access to client data is limited to personnel working on that engagement and is controlled per client. Data is stored within the accounting platform and document systems used to deliver the services, which apply access controls, encryption in transit, and backup procedures.

   We do not describe our systems as breach-proof, and no system is. Where a data breach occurs that meets the thresholds under Singapore's Personal Data Protection Act, affected individuals and the Personal Data Protection Commission are notified as required.
7. 07

   Your rights and how to exercise them

   Under Singapore's Personal Data Protection Act you may request access to the personal data we hold about you, request correction of data that is inaccurate or incomplete, and withdraw consent to processing where consent is the basis for it.

   Requests can be made to [email protected] or by post to 120 Robinson Road, #12-01, Singapore 068913. We will respond within the period required by law, typically within thirty days. We may ask you to verify your identity before acting on a request, and a reasonable fee may apply to access requests where permitted.
8. 08

   Cookies and this website

   This website uses cookies and similar technologies as described in our cookie policy, which forms part of this policy. The cookie policy explains what is set, why, and how to control it.
9. 09

   Changes to this policy

   We may update this policy to reflect changes in our practices or in applicable law. The revised version takes effect when published on this page, and the effective date is updated accordingly. Continued use of the website after publication constitutes acceptance of the revised policy.

   Effective date: 10 November 2026.

Legal name and UEN: values to be provided.