A bookkeeper's hand resting on a ruled ledger on a pale desk in a Singapore SME back office

Contact LedgePoint

Talk to a Singapore bookkeeper

Ask about GST treatment, InvoiceNow readiness, or whether your volume justifies managed bookkeeping.

Your message lands with the bookkeeping team, not a sales queue.

Before you write

A month on paper, and the questions that come before it

Questions about GST treatment, InvoiceNow readiness, or whether your transaction volume justifies managed bookkeeping are all reasonable things to ask before committing to anything. Use the form or the details below, and you will reach the bookkeeping team rather than a sales queue.

Most first messages are shorter than people expect. You do not need a clean set of books or a decision already made. Send what you have, and the answer will tell you what fits.

What to include

Four things that shorten the answer

You will get a more useful answer faster if you include four things. That is enough for us to say whether LedgePoint fits, and to quote if it does.

01

Your entity type

Sole proprietor, partnership, or private limited. It decides which filing obligations sit around the bookkeeping, and which records need to be kept for IRAS.

02

Whether you are GST-registered

If you are, say which quarter you file on. If you are approaching the registration threshold, say roughly where the turnover is sitting — that changes the shape of the help.

03

Bank accounts and cards in use

How many the business actually uses, not how many exist. Each feed carries its own reconciliation work, and this is the first thing that decides managed bookkeeping over standalone software.

04

A rough monthly transaction estimate

A range is fine — twenty, eighty, three hundred. The number points at how much evidence still needs to be captured and matched each month.

05

Or send the question on its own

If you would rather not prepare any of that, send the question anyway. A vague first message is a better start than a delayed one.

The enquiry

Send your question and we will reply from a desk, not a script

Information you send here is used to respond to your enquiry and is handled as described in our privacy and cookie policies. We do not sell enquiry data or pass it to third parties for marketing.

We aim to respond within one working day for enquiries received Monday to Friday. If you have not heard back within two working days, resend.

Read our privacy policy

Where we sit

Robinson Road, in the middle of the financial district

Drop-offs, courier deliveries, and meetings that need a table can all come to the office. If you are setting up a first meeting, mention a preferred slot in your message and it goes into the same thread.

120 Robinson Road, #12-01, Singapore 068913

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The consultation

Thirty minutes, on your current setup

A consultation runs about thirty minutes. We go through your current setup, where the records live, who handles them now, and what tends to slip. If you are moving from another provider or from a spreadsheet, we will cover what migration would involve.

There is no obligation attached to the call, and we will tell you plainly if standalone cloud accounting software would serve you better than a managed plan. That happens more often than you might expect, usually for businesses with low volume and one bank account.

Before the call What we will cover in the conversation
  • Where your records currently live — cloud software, spreadsheet, a folder on someone's desktop, or a mix.
  • Who touches them now: yourself, an internal admin, a family member, or another bookkeeping provider.
  • The bank accounts, cards, and payment channels each month's entries need to clear against.
  • How GST is currently tracked and whether the filing calendar is being managed in one place.
  • Whether invoices are already sent through InvoiceNow or Peppol, and what switching would involve.
  • What a migration from another provider or a spreadsheet would realistically take, and which months need catching up first.
A ruled ledger still open on a desk at night under a single task lamp

Existing clients

Keep the question in one thread, and it gets answered faster.

A specific transaction, a missing document, or a report you have received is best sent to your usual bookkeeper so the context stays together. Anything account-level — adding a bank feed, changing your plan — can come through the main contact details.

For anything tied to a filing deadline, include the period and the deadline date in your message. It gets routed faster.

Add the deadline to your message

When you hear back

One working day, most weeks

Normal week

We aim to respond within one working day for enquiries received Monday to Friday. Messages that arrive outside 9:00 AM – 6:00 PM Singapore time are picked up the next working day.

Peak filing periods

Enquiries sent during Singapore's peak filing periods can take an extra day or two, and enquiries that arrive before a public holiday may take slightly longer. If you have not heard back within two working days, resend — it occasionally happens and costs nothing.

If you would prefer not to use the form, email and phone both work and land in the same place — [email protected] or +65 6224 3204.

The month closes when the last line reconciles.

Send the question, the rough numbers, or nothing but a sentence about where the books are today. The reply comes from the same desk that would keep them.

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